Frequently asked questions
How do I book a therapy treatment ?
It is recommended that all therapy and massage treatments are booked after an initial consultation has taken place. However, if you wish to book a single session therapy treatment there are some options available, please kindly complete our Intake Form on our booking page before confirming your individual booking.
Can Ayurveda be used along with Allopathy ?
Ayurveda is an extremely well established and developed medical science which works well with good success when adhered to correctly. It is primarily a preventative and complimentary medicine. It is very helpful in treating existing problems alongside Allopathy.
How much does the consultations and treatment cost?
The cost varies depending on the level and duration of treatment required for an individual. We offer a variety of options to fit your needs and budget. Please visit our booking page for individual prices or contact us for more information.
How do I prepare for my therapy massage?
Please arrive freshly showered for your treatment. You will be provided with disposable spa briefs for your massage treatment. Please wear loose, comfortable or old clothes to your appointment and bring a scarf or a hat to cover your head when you go home because you will have oil in your hair, or your hair may be wet. Please refrain from eating an hour before your treatment or eating a heavy meal.
Do your Ayurvedic herbs and formulas contain heavy metals?
The majority of our herbal medicine formulas do not contain heavy metals or 'healing' metals. These ingredients are only used for chronic stage diseases because they are very effective at treating at these levels. If we think you would require treatment at this level then formula options would be discussed with you.
Do you offer Panchakarma?
Panchakarma is normally carried out when a disease has become chronic and more difficult to treat. The procedure is known for revitilisaton of cells, tissues and organ systems. We do not offer full panchakarma procedures due to UK legislation, however we do offer Panchakarma therapies and mini detoxes.
What is the advice for post-therapy treatment?
Please keep yourself hydrated with plenty of fluids and do not consume alcohol for at least 24hours. Please refrain from any strenuous or heavy social activity or busy schedule including extensive travelling after your treatment. For some specialist treatments like Shirodhara etc, driving or taking public transport is not recommended afterwards.
Do you offer therapy massage for men?
Yes, we do offer therapy treatments for men. Our Gentlemens' Policy applies (please see below Terms & Conditions).
Terms & Conditions
Privacy & Data Policy
We do not disclose, give or store any personal information about our clients without prior consent, unless required by law enforcement for statue. We collect no information about you when visiting our site unless you choose to provide us with that information.
Access to medical file sharing with other medical providers is on the basis of client consent only. If you do provide us information pertaining to yourself we will only hold that information for as long as is required to fulfil the stated purpose of communication, treatment or legal record purposes. It is your legal right to request access to data held.
Payment/Refund Policy
Payments are taken online when booking or in person on the day of your appointment. We accept cash, debit, credit cards & Apple Pay. Specialist treatments and packages require advance notice for booking and a non-refundable deposit payment of £20 - £50.
Booking Policy
You may use our online booking system to make an appointment or you may telephone us to book in. Reservations can also be made via our Instagram account. Our cancellation policy is 24 hours. Please give us this amount of notice of cancellation so we may offer the appointment to another client.
Ayurvedic Herbs, Formulas and Medicines
There is no definition of the legislation as to what constitutes a practitioner of traditional herbal medicines It is recommended in accordance with UK legislation that all herbal supplements and oils only be used as prescriptions following consultations and are not sold separately. This is in accordance with the UK legislative provisions for herbal medicines. Herbal medicines are exempt from licencing requirements providing they are supplied subsequent to private, personal consultation and provided they are produced to traditional standard non-industrial methods. No written claims may be made for the use of these remedies.
All the plants and herbs used in the preparation of Ayurvedic herbal supplements, medicines and oils are sourced from the Indian subcontinent and prepared in Sri Lanka by a trusted laboratory. The constituent element for each supplement, medicine or oil are traceable by the producer to its original source. The plants and herbs are subject to a strict ecological standard regarding methods of cultivation and harvesting which takes into account the environmental effect of production of supplements for medicinal use. The plants and herbs are subjected to quality control and laboratory testing for harmful elements, parasites or fungi. The required purity, potency and quality of the supplements, medicines and oils is assured.
Medical Disclaimer
Health advice and Ayurvedic medicines given are not intended to replace the advice or medicines prescribed by a medical doctor or your GP. Ayurvedic medicine is considered a complementary health care system in the UK.
Gentlemen's Introduction Policy
We require all new male clients to be introduced or recommended either by an existing female client of this clinic, other professional body or establishment. Appointments will be confirmed on receipt of satisfactory reference being received (please complete the form upon booking an appointment).
Pet Disclaimer
Our clinic is operated from our home which is also a household with cats. Although pets are strictly kept out of the treatment room, please be advised that this is NOT a pet-free environment. Please do not book if you are likely to suffer from any pet allergy. As an alternative option, please consider requesting a home visit.